Gulf Coast Sea Salts Return Policy

RETURN POLICY

Thank you for purchasing our handmade products and souvenirs! We strive to ensure your satisfaction with every purchase. Please review our return policy below:

1. Returns and Exchanges:
   
   • Due to the personal nature of handmade soap products, we are unable to accept returns or exchanges unless the item is defective or damaged.
   • Souvenirs may be returned or exchanged within 14 days of purchase, provided they are in their original, unused condition and accompanied by a receipt.

1. Damaged or Defective Items:
   
   • If you receive a damaged or defective product, please contact us within 7 days of delivery. Include a description of the issue and photos of the item and packaging, if applicable.
   • We will offer a replacement or refund for damaged or defective items.

1. Non-Refundable Items:
   
   • Custom or personalized engraved items are non-refundable and non-returnable unless damaged or defective.

1. Refund Process:
   
   • Approved refunds will be issued to the original payment method within 7-10 business days.
   • Shipping costs are non-refundable unless the return is due to our error.

1. How to Initiate a Return:
   
   • Contact us at www.gulfcoastseasalts.com/return-policy to request a return authorization.
   • Provide proof of purchase and any supporting documentation.

We appreciate your understanding and support of our handmade products. If you have any questions or concerns, please do not hesitate to reach out!